Training Agenda: 7 Quality Tools
Duration: 1 Day (8 Hours)
Audience: Engineers, Quality Control professionals, or any team involved in process improvement.
Registration & Welcome
- Attendees sign in.
- Introduction to the training, objectives, and benefits.
Overview of Quality Tools and Continuous Improvement
- Brief history of the 7 Quality Tools and their role in quality management.
- Understanding the importance of data-driven decision-making.
- Overview of how the tools support continuous improvement (Kaizen, Six Sigma, etc.).
Tool 1 – Cause-and-Effect Diagram (Ishikawa/Fishbone Diagram)
- Explanation of the tool and its purpose.
- Step-by-step guide to creating a Cause-and-Effect Diagram.
- Case study and example of use in problem-solving.
- Activity: Participants create their own Fishbone Diagram based on a given scenario.
Morning Break
Tool 2 – Check Sheet
- Explanation and application in data collection.
- Different formats of check sheets and when to use them.
- Example of data collection for defect tracking or process monitoring.
- Activity: Participants design a simple Check Sheet for a hypothetical process.
Tool 3 – Control Chart
- Introduction to control charts and their role in statistical process control (SPC).
- Explanation of key elements: control limits, center line, and variation.
- How to interpret control charts and identify trends or process shifts.
- Activity: Participants analyze provided control chart data and identify process variations.
Lunch Break
Tool 4 – Histogram
- Introduction to histograms and how they display frequency distribution.
- Explanation of how histograms help identify data patterns.
- Activity: Participants create a histogram using sample data and analyze the results.
Tool 5 – Pareto Chart
- Overview of the Pareto principle (80/20 rule) and its importance.
- How to construct a Pareto Chart.
- Using Pareto analysis to prioritize problems and improvements.
- Activity: Participants create a Pareto Chart from a dataset and discuss improvement focus.
Afternoon Break
Tool 6 – Scatter Diagram
- Explanation of scatter diagrams and their use in identifying relationships between variables.
- How to interpret correlation from scatter diagrams.
- Activity: Participants develop scatter diagrams using hypothetical data to examine variable relationships.
Tool 7 – Flowchart
- Introduction to flowcharts and process mapping.
- Importance of visualizing processes to identify inefficiencies.
- Activity: Participants create a flowchart for a simple process and discuss opportunities for improvement.
Case Study & Group Discussion
- Group exercise: Applying all 7 tools to a real-world case study.
- Groups present findings and recommendations for process improvement.
Wrap-Up & Q&A
- Review of the key takeaways.
- Open floor for questions and feedback.
- Distribution of certificates (if applicable).