Training Agenda: 7 Quality Tools
Duration: 3 Days
Audience: Engineers, Quality Control professionals, or teams involved in process improvement.
Day 1: Introduction to Quality Tools and Basic Tools
Registration & Welcome
- Attendees sign in.
- Introduction to the training, objectives, and overview of the 7 Quality Tools.
Overview of Quality Tools and Continuous Improvement
- Brief history of the 7 Quality Tools and their role in quality management.
- Discussion on the importance of data-driven decision-making.
- Introduction to Continuous Improvement (Kaizen, Six Sigma, etc.).
Tool 1 – Cause-and-Effect Diagram (Ishikawa/Fishbone)
- Explanation of the tool and its purpose in root cause analysis.
- How to create a Fishbone Diagram step by step.
- Activity: Participants create their own diagram based on a real-life problem.
Morning Break
Case Study – Application of Fishbone Diagram
- Analyze a case study using the Cause-and-Effect Diagram.
- Group discussion on identifying root causes and potential solutions.
Lunch Break
Tool 2 – Check Sheet
- Introduction to Check Sheets and their purpose in data collection.
- Types of Check Sheets and their applications.
- Activity: Create and design a Check Sheet based on a process.
Tool 3 – Histogram
- Explanation of how histograms display data distribution.
- How to construct and interpret histograms.
- Activity: Participants create a histogram using sample data and analyze the distribution.
Afternoon Break
Case Study – Using Check Sheets and Histograms
- Group work: Participants apply Check Sheets and Histograms to a case study dataset.
- Group discussion on data interpretation and what it reveals about the process.
Q&A and Recap of Day 1
- Summary of key learnings.
- Open floor for questions and discussion on Day 1 content.
Day 2: Advanced Tools and Data Analysis
Review of Day 1
- Quick recap and discussion of Day 1.
- Address any open questions or clarifications.
Tool 4 – Pareto Chart
- Overview of the Pareto principle (80/20 rule).
- How to construct a Pareto Chart for problem prioritization.
- Activity: Participants build a Pareto Chart using sample data.
Morning Break
Tool 5 – Control Chart
- Explanation of Control Charts and their role in statistical process control.
- How to construct and interpret Control Charts.
- Understanding variation, control limits, and signals in Control Charts.
- Activity: Participants create and analyze a Control Chart with provided data.
Lunch Break
Tool 6 – Scatter Diagram
- Introduction to Scatter Diagrams and their role in analyzing variable relationships.
- How to interpret correlation between variables.
- Activity: Participants create scatter diagrams from sample data to identify relationships.
Case Study – Using Pareto, Control, and Scatter Diagrams
- Group work: Apply the tools to a case study for identifying patterns, correlations, and process performance.
- Group presentations of findings.
Afternoon Break
Discussion and Review
- Review of key tools covered during the day.
- Open discussion on how these tools can be applied in participants’ work environments.
Day 3: Process Improvement and Application of All Tools
Review of Day 2
- Recap of tools learned and discussions from Day 2.
- Clarifications on any challenges or questions participants faced.
Tool 7 – Flowchart
- Explanation of Flowcharts and process mapping.
- How to construct a Flowchart to visualize processes and identify inefficiencies.
- Activity: Participants create Flowcharts for a simple process.
Morning Break
Process Mapping Case Study
- Group activity: Apply flowcharts and identify process bottlenecks in a case study.
- Discussion on process improvements and optimization ideas.
Lunch Break
Comprehensive Case Study – Using All 7 Tools
- Group activity: Work on a comprehensive case study that involves using all 7 Quality Tools.
- Each group presents their analysis and suggested improvements.
Afternoon Break
Practical Application Discussion
- Participants discuss how they will apply the tools in their own organizations.
- Group brainstorming on real-life applications and problem-solving approaches.
Q&A, Feedback, and Wrap-Up
- Open floor for questions, discussion, and participant feedback.
- Wrap-up of the training, key takeaways, and final remarks.
Certificates and Conclusion
- Distribution of certificates (if applicable).
- Closing remarks and next steps.