Training Agenda: Six Sigma Overview

Duration: 1 Day
Target Audience: Professionals in quality, operations, process improvement, and management who are new to Six Sigma or looking for an overview of its methodology.
Objective: To provide participants with a foundational understanding of Six Sigma principles, the DMAIC process, and tools used to drive process improvements and reduce variation.

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Registration and Welcome

• Introduction to the course
• Course objectives and overview
• Participant introductions

Introduction to Six Sigma

• What is Six Sigma?
  • History and evolution of Six Sigma
  • The purpose of Six Sigma in business: Reducing variation and improving quality
• Key Six Sigma principles and terminology (e.g., defect, variation, sigma levels)
• Benefits of Six Sigma for organizations

The Six Sigma Methodology: DMAIC

• Overview of DMAIC (Define, Measure, Analyze, Improve, Control)
• How DMAIC fits into process improvement
• Overview of each phase and its importance in problem-solving

Break

DMAIC Phase 1: Define

• Identifying project goals and problem statements
• Defining project scope and objectives
• Introduction to the project charter
• Voice of the Customer (VOC) and Critical to Quality (CTQ) metrics
• Practical exercise: Defining a project using VOC and CTQ

Lunch Break

DMAIC Phase 2: Measure

• Understanding current process performance
• Selecting key process metrics
• Introduction to data collection methods and tools (e.g., data sampling, measurement system analysis)
• Practical exercise: Developing a data collection plan for a project

DMAIC Phase 3: Analyze

• Analyzing data to identify root causes of process variation
• Introduction to basic statistical tools for analysis:
  • Pareto charts
  • Histograms
  • Cause-and-effect diagrams (Fishbone)
• Practical exercise: Analyzing a sample data set using a Pareto chart or Fishbone diagram

DMAIC Phase 4: Improve

• Generating and evaluating improvement ideas
• Lean tools and techniques for process improvement (e.g., 5S, Kaizen)
• Implementing solutions and best practices for successful improvement projects
• Practical exercise: Developing improvement strategies for a sample problem

Break

DMAIC Phase 5: Control

• Ensuring sustained process improvement
• Control plans, monitoring systems, and SPC (Statistical Process Control)
• Documenting and communicating improvements
• Practical exercise: Creating a control plan for an improvement project

Roles in Six Sigma

• Overview of Six Sigma roles:
  • Yellow Belt, Green Belt, Black Belt, and Master Black Belt
• Responsibilities of each role in Six Sigma projects
• How Six Sigma can be integrated into the organizational culture

Case Study and Application

• Review of a Six Sigma project case study
• Group discussion: Applying Six Sigma in real-world scenarios

Wrap-Up and Q&A

• Key takeaways from the day
• Q&A session
• Feedback and evaluation